Privacy request

Your data rights

Ask what personal data we hold about you, have it corrected or deleted, object to how we use it, or make a complaint about how we handle it.

What would you like to do?

Send us an email

Write to us with your name, what you’d like us to do, and any tracking numbers involved.

Please include:

  • Your full name (as on your parcels)
  • What you’d like us to do (access, correct, delete your data, or make a complaint)
  • Any tracking numbers related to your request
Email hello@parceltrade.example
We will check it is really you

Before we share or change any data, we will ask you a few questions about your parcels or send a code to your email or phone. We never ask for passport scans, photos or selfies.