Questions and answers
Short answers about sending, prices, customs and tracking. Prices, limits and dates below are always the current ones.
Prices and dates in the answers come straight from our current rates and flight schedule.
4 questions Commercial
What counts as a commercial shipment?
Anything sent for business or resale: stock for a shop, goods for a company, samples, or a large number of identical items. Uzbek customs also treats a parcel as commercial if the quantity is more than a family would need, the same goods are sent repeatedly, or they go to the same address again and again. Anything heavier than 30 kg per piece is handled as commercial too.
Commercial goods don't use the personal $200 allowance. They're cleared under the general import rules, with duty and VAT, so they need their own paperwork and pricing.
How do I get a price for a commercial or bulk shipment?
Send a request on the Commercial shipping page. The quick form needs only your name, phone and a short description. The detailed form lets you add the goods, their value, weight and number of boxes, which gets you an exact price faster.
Commercial shipments are priced individually, depending on the weight, volume, type of goods and how often you ship. We reply through your preferred channel within a working day, with the price, the documents needed and the timeline.
What documents do I need for a commercial shipment?
Usually a commercial invoice and a packing list, the recipient company's details and tax number (STIR), and a contract between the sender and the recipient if the goods are being sold. Some goods also need certificates of conformity, or veterinary or phytosanitary certificates.
We'll send the exact checklist for your goods with the quote, and a licensed customs broker in Tashkent handles the import declaration. Please don't send commercial goods as personal parcels: customs can hold them and fine the recipient.
I'm moving to Uzbekistan. Can I send my belongings?
Yes. Personal belongings can go as several standard parcels of up to 30 kg each, but remember that each one counts towards the recipient's monthly allowance by value. For a large volume, such as the contents of a whole flat, one consignment is usually easier: request a quote on the Commercial shipping page.
Used personal items are declared at a fair second-hand value. Furniture, large appliances and anything heavier than 30 kg per piece are accepted only as a commercial consignment.